Agentic commerce: when AI shops for your customers

Checkout inside ChatGPT, the Agentic Commerce Protocol from OpenAI and Stripe, Google’s AP2. What agentic commerce is and how to get an online store ready today.

In autumn 2025 buying through an AI assistant stopped being a concept. On September 16 Google introduced AP2, the Agent Payments Protocol, and on September 29 OpenAI and Stripe launched Instant Checkout in ChatGPT together with the open Agentic Commerce Protocol (ACP). A user types “find a gift for my mum under $50”, and ChatGPT picks a product and completes the purchase right in the chat.

How it works

The start was careful: Instant Checkout launched in the US only, first for Etsy sellers, with Shopify merchants next in line, and for single-item purchases. The direction is clear, though: major payment providers and platforms are connecting to agents.

What it means for a store

In agentic commerce your storefront is “seen” by a model rather than a person. It won’t admire a nice banner, but it will immediately notice incomplete specs, stale stock levels and unclear delivery terms.

How to prepare now

  1. Product data. Complete attributes, clear names and Schema.org Product/Offer markup on every product page.
  2. Fresh feeds. Price, stock and delivery times update frequently, not once a day.
  3. APIs. Catalog, cart and orders are available through an API, not only as HTML pages. Magento and Symfony can do this without rewriting the store.
  4. Policies. Delivery, returns and warranty are described clearly and in machine-readable form.
  5. Payments. A provider that already supports agent protocols makes the connection easier.

All of this pays off even without AI agents: better SEO, cleaner marketplace feeds, simpler integrations. Tell us about your store and we will suggest where to start.

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