Privacy policy
Version of 13 November 2026. In case of discrepancies, the Russian version prevails.
1. General
This Policy describes how the personal data of visitors to softera.by (the Site) is processed under Law of the Republic of Belarus No. 99-Z of 7 May 2021 "On Personal Data Protection".
The controller is Softera Solutions LLC, reg. no. 192659741, 5/1 Melezha St., office 317, Minsk, Belarus, email: contact@softera.by.
2. Data we process
- data you enter in the contact form: name, email, phone, company name, description of your task;
- technical data: IP address, browser and device details, pages you visit (via Google Tag Manager and related analytics services);
- data used to protect the form from spam (Google reCAPTCHA).
3. Purposes and legal grounds
- replying to your request and preparing a proposal, based on the consent you give by ticking the box in the form;
- considering job applicants, based on consent;
- analysing traffic and improving the Site, based on consent or the controller's legitimate interest.
4. Retention
Contact form data is kept for no longer than 3 years after our last interaction or until you withdraw consent, unless the law requires otherwise.
5. Third parties
We use Postmark to deliver email and Google services for analytics and spam protection. These services may process data outside the Republic of Belarus. Data is not shared with anyone else except where the law requires it.
6. Your rights
You may withdraw consent at any time, ask what data we hold about you, have it corrected or deleted, and complain to the National Personal Data Protection Centre. Write to contact@softera.by and we will reply within 15 days.
7. Cookies
The Site uses cookies required for it to work and cookies set by analytics services. You can turn cookies off in your browser settings; some features may then not work correctly.
8. Changes
We may update this Policy. The current version is always available on this page.